■ Conditions for using Kura-Kura Bus
All Kura-Kura buses are non-smoking. Please kindly note the following restrictions:
All Kura-Kura buses are non-smoking. Please kindly note the following restrictions:
■ Cancellation Policy
Full refunds will be issued for cancellations made by 5 PM Bali local time (UTC+8) the day before departure. No refunds will be given for cancellations made after that time.
Full refunds will be issued for cancellations made by 5 PM Bali local time (UTC+8) the day before departure. No refunds will be given for cancellations made after that time.
■ Child Policy
Each child 2 years and under, using the same seat as an adult, can travel free of charge. Children using their own seat will be charged normal price.
■ Baggage Allowance
Passengers are allowed to bring suitcases, cabin bags, and handbags free of charge. However, large items such as surfboards cannot be stored on the bus. Please take extra care and look after your own belongings. Property damages or lost during your trip with Kura-Kura bus will be born on your personal expenses. Kura Kura Bus will not be responsible or entertain such situation.
■ Insurance
All passengers are insured during their travels on Kura-Kura Bus in accordance with conditions of MSIG travel accident insurance. Limit of Liability per person is as follows:
Each child 2 years and under, using the same seat as an adult, can travel free of charge. Children using their own seat will be charged normal price.
■ Baggage Allowance
Passengers are allowed to bring suitcases, cabin bags, and handbags free of charge. However, large items such as surfboards cannot be stored on the bus. Please take extra care and look after your own belongings. Property damages or lost during your trip with Kura-Kura bus will be born on your personal expenses. Kura Kura Bus will not be responsible or entertain such situation.
■ Insurance
All passengers are insured during their travels on Kura-Kura Bus in accordance with conditions of MSIG travel accident insurance. Limit of Liability per person is as follows:
| Death/Disablement | USD 100,000.00 |
|---|---|
| Medical Expenses | USD 10,000.00 |
■ Traffic conditions in Bali
Traffic congestion due to bad weather or road closures for religious ceremonies is commonplace in Bali. We aim to run our bus service as efficiently as possible, however delays can sometimes be experienced due to circumstances beyond our control.
Please kindly note that Kura-Kura is not liable for any losses caused by delays in service. It is recommended to try and make allowance for possible delays when planning your trip.
Traffic congestion due to bad weather or road closures for religious ceremonies is commonplace in Bali. We aim to run our bus service as efficiently as possible, however delays can sometimes be experienced due to circumstances beyond our control.
Please kindly note that Kura-Kura is not liable for any losses caused by delays in service. It is recommended to try and make allowance for possible delays when planning your trip.